Frequently Asked Questions

It means your subscription will renew at this date.

In the account page there is the settings icon on the top right where you see your plan type. By clicking there, you will be directed to the page where you change your email address. Note: Just signing with email option is able to change the email address.

You could cancel the subscription inside the dashboard. Inside the dashboard, you need to click on "Account&settings" button which will open a dropdown. Then click on Subscription option and there you will see the "Cancel subscription" button.

Each tool operates differently in our app:

- For longform assistant: each generation consumes 1 credit, so generating about 80-150 words depending on how long you set the output will consume 1 credit.

- For paraphrasing: Each 70-80 words will consume 1 credit, it is dependent on how long the text is.

- For readability improver: For improving each hard sentence, 1 credit is consumed. We try to not consume any credits when the AI was not able to improve the sentence.

You could try two things:

1- Logout and login again.

Sometimes the update happens on the backend, try to logout and login again and it should be updated most of the time. If it didn't contact the support via the chatbot Widget and the support helps almost immediately.

- When creating a new SEO document, the SERP (top 20 results from Google) will be extracted which consumes 20 credits. Other than that the document creation doesn't consume any credits.

- Extracting NLP terms consumes 7 credits.

- Extracting SEO keywords in copywriting templates consumes 5 credits when you extract the keywords and after that it is saved, so you could use the keywords as much as you want.

You could easily copy & paste the content by running "CTRL + A" twice to highlight everything and then "CTRL + C" to copy it. Then you could past the content to whatever content management system you use.

At this moment the paraphraser doesn't save data as with most paraphrasing tools (wordtune, ….). We are working to enable the paraphraser to save the data.

Check our guide on this here: How to use the Content Paraphraser tool to paraphrase with a 100% unique output?

Highlight everything by running "CTRL + A" twice and then CTRL + C to copy everything. Then you could paste in any content management system you use (Wordpress, google docs, MS word, ….).

The extension should return output in between 1-4 minutes. It will not take more than 4 minutes. If it takes longer then try the following:

• Option 1: Make sure you update the chrome version to the latest version.
  Checkout this link to download the last version
• Option 2: Refresh the page and try again
• Option 3: Logout by clicking logout in the extension, then make sure the on switch in the extension is turned on and then click login. It will sync automatically.

• Command: command AI to write about what you want.
• Rewrite: Paraphrase with standard mode.
• Shorten: Make any sentence shorter with the Shorten operator.
• Expand: Make any sentence longer with the Expand operator.
• Formal: Make any sentence sound more formal with the Formal Tone operator.
• Creative: Paraphrases text with the most inventiveness and expression with Creative tone operator.
• Complete: Let the AI complete what you already began.

Inline tools will show up wherever you highlight text on any website (Except some websites, including google docs, Microsoft word, Facebook). On those websites, you should use the sidebar popup which has all functionality of the inline tools.

We are working on the system to enable you to add team members. In few weeks you will be able to add team members at an awesome price.

All Scale plans will be able to add team members.

We do provide unlimited LTD for some enthousiastic customers. Please contact us via chatbot widget to have a chat about LTD unlimited.

We do provide 10% discount on LTD codes for some enthousiastic customers. Please contact us via chatbot widget to have a chat about the discount.

It means on this date, your credits will be renewd. Each code from appsumo gives you 250 credits /month, so you don't need to pay anything else.

Sometimes the update happens on the backend, try to logout and login again and it should be updated most of the time. If it didn't contact the support via the chatbot Widget and the support helps almost immediately.