Frequently Asked Questions
AISEO will enable you to generate short and long form SEO content in a fraction of the time it takes with other services.
Account
What does the subscription/credits renewment mean?

It means your subscription will renew at this date.
How do I change my email address?

In the account page there is the settings icon on the top right where you see your plan type. By clicking there, you will be directed to the page where you change your email address. Note: Just signing with email option is able to change the email address.
How do I cancel my subscription?

You could cancel the subscription inside the dashboard. Inside the dashboard, you need to click on "Account&settings" button which will open a dropdown. Then click on Subscription option and there you will see the "Cancel subscription" button.
How are credits consumed?

Each tool operates differently in our app:
- For longform assistant: each generation consumes 1 credit, so generating about 80-150 words depending on how long you set the output will consume 1 credit.
- For paraphrasing: Each 70-80 words will consume 1 credit, it is dependent on how long the text is.
- For readability improver: For improving each hard sentence, 1 credit is consumed. We try to not consume any credits when the AI was not able to improve the sentence.
Troubleshooting
What to do when dashboard is just loading endlessly?

You could try two things:
1- Logout and login again.

2- Please disable the extensions or try with incognito (private) mode. The loading is most likely caused by ad blocking extensions (Such as Ublock, adblock, ...)
I updated my plan but it doesn't reflect in the dashboard

Sometimes the update happens on the backend, try to logout and login again and it should be updated most of the time. If it didn't contact the support via the chatbot Widget and the support helps almost immediately.
LongForm Assistant
What does consume credits, and what doesn't in the longform assistant?

- When creating a new SEO document, the SERP (top 20 results from Google) will be extracted which consumes 20 credits. Other than that the document creation doesn't consume any credits.
- Extracting NLP terms consumes 7 credits.
- Extracting SEO keywords in copywriting templates consumes 5 credits when you extract the keywords and after that it is saved, so you could use the keywords as much as you want.
How do I download the document after finishing the generation in the longform editor?

You could easily copy & paste the content by running "CTRL + A" twice to highlight everything and then "CTRL + C" to copy it. Then you could past the content to whatever content management system you use.
How many languages are available in the long-form assistant?

Paraphraser
Does the paraphraser save data after generation?

At this moment the paraphraser doesn't save data as with most paraphrasing tools (wordtune, ….). We are working to enable the paraphraser to save the data.
How to paraphrase with 100% unique output?

Check our guide on this here: How to use the Content Paraphraser tool to paraphrase with a 100% unique output?
How to download the output of the paraphrasing after finishing?

Highlight everything by running "CTRL + A" twice and then CTRL + C to copy everything. Then you could paste in any content management system you use (Wordpress, google docs, MS word, ….).
Chrome Extension
The extension is taking too long to generate content

The extension should return output in between 1-4 minutes. It will not take more than 4 minutes. If it takes longer then try the following:
- Option 1: Make sure you update the chrome version to the latest version.
Checkout this link to download the last version - Option 2: Refresh the page and try again
- Option 3: Logout by clicking logout in the extension, then make sure the on switch in the extension is turned on and then click login. It will sync automatically.
What are the available modes, and what does each mode do?

- Command: command AI to write about what you want.
- Rewrite: Paraphrase with standard mode.
- Shorten: Make any sentence shorter with the Shorten operator.
- Expand: Make any sentence longer with the Expand operator.
- Formal: Make any sentence sound more formal with the Formal Tone operator.
- Creative: Paraphrases text with the most inventiveness and expression with Creative tone operator.
- Complete: Let the AI complete what you already began.
What is the difference between inline tools and sidebar popup?

Inline tools will show up wherever you highlight text on any website (Except some websites, including google docs, Microsoft word, Facebook). On those websites, you should use the sidebar popup which has all functionality of the inline tools.
Members
Can I add members with my account?

We are working on the system to enable you to add team members. In few weeks you will be able to add team members at an awesome price.
Which plans will be able to add team members?

All Scale plans will be able to add team members.
Appsumo
Do you provide LTD for unlimited generations?

We do provide unlimited LTD for some enthousiastic customers. Please contact us via chatbot widget to have a chat about LTD unlimited.
Do you provide any discount on LTD codes?

We do provide 10% discount on LTD codes for some enthousiastic customers. Please contact us via chatbot widget to have a chat about the discount.
What does the subscription/credits renewment mean?

It means on this date, your credits will be renewd. Each code from appsumo gives you 250 credits /month, so you don't need to pay anything else.
What should I do if my credits didn't renew after the renewment date?

Sometimes the update happens on the backend, try to logout and login again and it should be updated most of the time. If it didn't contact the support via the chatbot Widget and the support helps almost immediately.
Get writing superpowers today.
AISEO will enable you to generate short and long form SEO content in a fraction of the time it takes with other services.